Ready or not, generative AI is coming for HR

Three big tech names announced new automated tools, showcasing the growing ubiquity of the tech — and why the feds are considering regulation.

By Kathryn Moody • May 11, 2023

Indeed clarifies pay-per-application model after employer backlash

The new pricing model met quick criticism — but it still could be the future of recruiting, experts said.

By Kathryn Moody • May 9, 2023

Explore the Trendline➔

What HR pros need to know about AI in the workplace

HR professionals may be wary of using certain AI technologies in their work, but research indicates the broader workforce is forging ahead.

By HR Dive staff

Sen. Tim Kaine hints at forthcoming upskilling legislation

At a National Skills Coalition event, Kaine underscored the importance of closing the digital skills gap and how his office hopes to address it.

By Caroline Colvin • May 4, 2023

White House to scrutinize use of AI, worker tracking tools

The White House Office of Science and Technology Policy said it will request information from the public regarding how such tools are used to “surveil, monitor, evaluate and manage” workers.

By Kathryn Moody • May 2, 2023

What does feds’ latest caution on AI mean for employers?

Last week’s statement from four agency heads showed a “united federal intent” to address growing AI adoption, one source said.

By Ryan Golden • May 1, 2023

AI increased customer service agent productivity by 14%, study finds

Employers may be seeing the very first documented use cases of generative AI tools in the workplace.

By Ryan Golden • April 28, 2023

Most Americans oppose using AI to hire and monitor workers, Pew says

Two-thirds of respondents said they would not want to apply for a job that uses AI to assist with hiring decisions.

By Ryan Golden • April 21, 2023

IT managers say surveillance tools create worker anxiety, burnout

Productivity monitoring tools may lead to declining employee loyalty and reduced trust in leadership, according to a 1E survey.

By Ryan Golden • April 20, 2023

NYC will enforce restrictions on AI in hiring starting July 5

The city published a final rule last week providing guidance on which tools are to be regulated and how bias audits must be conducted.

By Ryan Golden • April 11, 2023

Macy’s chief stores officer on how the department store is rethinking its labor force

The retailer is responding to the changing role of stores by putting more tech tools in its associates’ hands.

By Nate Delesline III • March 28, 2023

AI is coming to Google Workspace, too

AI-crafted job descriptions in Google Docs are one example of the Workspace integration Google is touting.

By Caroline Colvin • March 16, 2023

AI issues hitting HR from ‘everywhere at once,’ former EEOC chair says

Tools developed appropriately may be able to help with DEI initiatives — but therein lies the problem, experts said during a SHRM panel. 

By Laurel Kalser • March 9, 2023

Lawsuits allege Kroger payroll transition glitch led to missed, incorrect paychecks

Payroll and timekeeping systems changes have exposed companies to legal risks in recent months.

By Ryan Golden • March 2, 2023

How HR can help prevent a workplace shooting

Many warning signs simply go unreported, ClearForce CEO Tom Miller told HR Dive.

By Emilie Shumway • Feb. 16, 2023

Most employees using ChatGPT, other AI tools for work aren’t telling their bosses

The rise of ChatGPT and other generative AI programs has the potential to change a number of industries, but such tools also have limitations.

By Ryan Golden • Feb. 7, 2023

Employee surveillance is a counterproductive ‘shortcut’ for managers, executive says

Sixty-eight percent of managers said they believed employee monitoring technology improved performance, according to a 15Five survey, but most employees disagreed.

By Ryan Golden • Jan. 31, 2023

Five Guys says breach may have compromised applicant data

The fast food chain said in letters to consumers that it first became aware of the breach in September 2022.

By Ryan Golden • Jan. 10, 2023

UKG lost, destroyed employee data, P.F. Chang’s alleges in lawsuit

The suit is the latest in a year of headaches for UKG.

By Ryan Golden • Jan. 10, 2023

Could the ‘comprehensive learner record’ solve a hiring headache?

The initiative is intended to make up for the shortcomings of the academic transcript, but it faces tough competition.

By Chris Gaetano • Jan. 3, 2023

Is the metaverse the answer to hybrid work’s engagement problem?

VR, AR and similar technologies hold promise, but specific workplace integrations are “fairly exotic” at present, one analyst told HR Dive.

By Ryan Golden • Dec. 19, 2022

NYC delays enforcement of AI in hiring law to April 2023

Many prominent HR stakeholders have submitted public comments asking for clarification on the regs.

By Ryan Golden • Dec. 14, 2022

The responsibility of TD professionals in the ethics of artificial intelligence

What is your role as a talent development professional in ensuring artificial intelligence is used ethically?

Dec. 12, 2022

What does AI without bias look like?

Inequitable framing, biased data and human prejudice can be augmented by artificial intelligence. But can AI address bias and reduce it?

By Caroline Colvin • Dec. 7, 2022

HR, health thyself: A comprehensive and collaborative HR “physical”

The success of HR “health checks” hinges on ensuring that they are sufficiently comprehensive, data-driven and collaborative.

By Fran Maxwell and Kim Lanier • Nov. 28, 2022

HR data is sought after on the dark web. How can employers protect worker info?

System access, data retention and device use policies are a good start.

By Brian Eastwood • Nov. 8, 2022