HR Tech & Analytics

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    Drew Angerer / Staff via Getty Images
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    AI at work

    Feds put employers on notice regarding ‘black box’ AI scores

    Employers must obtain worker consent to use surveillance tools, the Consumer Financial Protection Bureau said Thursday.

    By • Oct. 25, 2024
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    Courtesy of Chipotle
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    Chipotle’s latest automation tool to help with hiring and recruitment

    Paradox, a conversational AI system, will manage administrative tasks and is expected to reduce the time to hire by 75%.

    By Julie Littman • Oct. 25, 2024
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    Trendline

    What HR pros need to know about AI in the workplace

    HR professionals may be wary of using certain AI technologies in their work, but research indicates the broader workforce is forging ahead.

    By HR Dive staff
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    SeventyFour/Shutterstock.com

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    Sponsored by ClearCompany

    Advanced analytics for HR leaders: 8 metrics to track

    Try tracking these eight HR metrics to better understand your employees and processes so you can fine-tune your talent management strategies.

    Oct. 21, 2024
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    Courtesy of Consortium of Cybersecurity Clinics
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    Skills shortage persists in cybersecurity despite decade of hiring

    The cybersecurity workforce has grown each year since 2013, yet hundreds of thousands of more workers are needed to close current supply gaps.

    By Carolyn Crist • Oct. 16, 2024
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    Weedezign via Getty Images
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    Few mid-career and older workers use AI at work — yet

    Many employers are offering some form of training support for workers using AI, including both formal programs and informal resources.

    By Carolyn Crist • Oct. 15, 2024
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    Tirachard via Getty Images
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    Opinion

    How HR can avoid algorithmic discrimination when using AI

    HR leaders can take proactive steps to establish organizational standards and processes for using AI in hiring, writes Melanie Ronen, partner at Stradley Ronon.

    By Melanie Ronen • Oct. 15, 2024
  • A display of artificial intelligence applications, including wearables, placed below an electronic sign of a human face's silhouette on which the phrase "AI" is superimposed.
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    Andrea Verdelli via Getty Images
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    Column // HR Chartables

    Generative AI still absent from most employer policies — even as executives fear being sued for using it

    In this first edition of HR Dive’s new data series, we take a closer look at how executives view emerging tech and its role in workplace policy.

    By • Oct. 2, 2024
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    Supatman via Getty Images
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    Fed governor says ‘impressive’ AI innovation has yet to lift productivity

    Lisa Cook highlighted the long-term potential of artificial intelligence to spur economic growth, lift wages and ease price pressures.

    By Jim Tyson • Oct. 2, 2024
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    Westend61 via Getty Images
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    Sponsored by DeVry University

    Workers are ready for an AI-driven future, but the right training may not be in place

    Artificial intelligence (AI) continues to infiltrate the workplace, whether for administrative tasks, creative ideation, collaboration or industry-specific work.

    By Dave Barnett, Chief Administrative Officer, DeVry University • Sept. 16, 2024
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    Photo: Obtained by Industry Dive

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    Judge sides with UKG in assisted living company’s Kronos outage lawsuit

    Aegis Senior Communities LLC failed to show that UKG committed gross negligence and fraud amid a 2021 ransomware attack, a California district court found.

    By • Sept. 6, 2024
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    Piranka via Getty Images
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    What’s your ‘AI persona’? 5 working types, explained

    “People are not experiencing AI in the same way,” Christina Janzer, SVP of research and analytics at Slack, said — and that can inform how employers approach it.

    By • Sept. 4, 2024
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    "1099 14th Street – National Labor Relations Board" by Geraldshields11 is licensed under CC BY-SA 3.0
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    NLRB appoints David Gaston its first chief AI officer

    The creation of the role is tied to President Joe Biden’s October executive order requiring all federal agencies to name someone to oversee AI.

    By • Aug. 30, 2024
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    Joe Raedle / Staff via Getty Images
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    Opinion

    4 ways recruiting leaders are investing in AI

    Artificial intelligence is reshaping the world of recruiting by automating tasks, enhancing candidate experiences and elevating recruiter capabilities, writes Gartner analyst Jackie Watrous.

    By Jackie Watrous • Aug. 9, 2024
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    Tirachard via Getty Images
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    HR is just ‘scratching the surface’ of what AI can do, leaders say

    From automating tasks like scheduling to answering internal questions, artificial intelligence is being used for human resources functions running the gamut. 

    By • July 30, 2024
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    Jack Taylor via Getty Images
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    What the CrowdStrike outage taught payroll professionals

    Sources who spoke to HR Dive stressed the need for business continuity planning and collaboration with payroll vendors where applicable.

    By • July 26, 2024
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    PixelsEffect via Getty Images
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    Opinion

    Heading off bias in your AI-embedded employment tools

    AI permeates more deeply in your HR decision-making tool kits than you might realize. From a risk management standpoint, knowing how to correct for unintended bias can help.

    By Corey Gildart and Joe Knight • July 26, 2024
  • A lobby is pictured from above with a Workday sign displayed above a front desk area. Workers walk through the lobby and stand at the desk.
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    Courtesy of Workday
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    AI at work

    Lawsuit alleging Workday’s AI tools are discriminatory can move forward, court says

    “Workday’s tools are engaged in conduct that is at the heart of equal access to employment opportunities,” Judge Rita Lin wrote in the decision.

    By • Updated July 17, 2024
  • An individual interacts with an AI chatbot on a computer screen.
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    Laurence Dutton via Getty Images
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    Q&A // 5 minutes with

    5 minutes with IAC’s CHRO

    Lauren Geer sees AI as a way to streamline HR functions to allow people leaders time to focus on leadership development.

    By • July 15, 2024
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    Su Nitram via Getty Images
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    AI at work

    AI monitoring for productivity can backfire, Cornell researchers find

    Employers are more likely to gain buy-in if AI is there to assist, not judge.

    By • July 9, 2024
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    Tirachard via Getty Images
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    HR is often left out of AI plans, despite the need for upskilling and inclusion

    Although people and change management play a major role in AI adoption, HR isn't always part of the conversation, McLean & Co. says.

    By Carolyn Crist • June 25, 2024
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    Emilie Shumway/HR Dive
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    SHRM24

    How one firm’s ChatGPT experiment recovered from ‘total failure’

    At SHRM's annual conference, a speaker shared a case study in testing the abilities and limits of generative AI.

    By • June 24, 2024
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    Permission granted by Target
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    Target to roll out generative AI chatbot for store employees

    The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

    By Nate Delesline III • June 24, 2024
  • Jacqui Canney is interviewed at Gallup's World of Work event on June 12, 2024.
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    Caroline Colvin/HR Dive
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    Human capital renaissance: ServiceNow CPO on AI, workplace well-being and the war for talent

    AI at work is undeniably making waves: It’s time to embrace it, Jacqui Canney says.

    By • June 13, 2024
  • ACLU asks FTC to enjoin Aon from selling AI employment assessment tools
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    ACLU asks FTC to probe Aon AI employment assessment tools for bias

    The organization also wants the agency to block the company from making allegedly deceptive claims in its marketing and to pause the sale of the tests.   

    By Robert Freedman • June 5, 2024
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    Sponsored by The Predictive Index

    Enabling new leaders by evolving your AI upskilling practices

    Acknowledging AI’s role in your business evolution is just the beginning. Find out how can you can enable your employees with a reskilling plan.

    June 3, 2024