Dive Brief:
- Companies may lose as much as $30,000 per employee per year due to inefficiency, according to a new study commissioned by SAP SE.
- The good news is so-called collaboration technology can enable workers to connect and share information in real-time, driving measurable business results to compensate for this loss.
- According to the research, workers are hampered by everyday tasks, including reading and responding to email and searching for and gathering information. This reflects a huge measurable cost in the inefficiencies of work, the study report found.
Dive Insight:
Employers should provide seamless experiences to their employees by integrating collaborative apps within systems and processes that are already part of their business, said Vanessa Thompson, a research director at IDC Research.
"The ability to link employees, partners, suppliers and customers together in order to deliver right time information and context to interactions is at the epicenter of competitive differentiation," she said.
The study found social collaboration platforms can meet HR onboarding challenges by giving new hires recommendations for content and training and delivering appropriate training information. These platforms can also provide detailed management of personnel information.